Why Bother with Breakfix

Why Bother with Breakfix

Why Bother with Breakfix?

IT Hardware is an essential component of any business. From servers and storage systems to printers and scanners, hardware is a vital tool that helps businesses run smoothly and efficiently. However, like any other regularly used tool, IT hardware is subject to wear and tear, and if not properly maintained, it can break down and fail, resulting in significant downtime and lost productivity. This is where breakfix maintenance comes in. Let’s explore why businesses need to use breakfix maintenance to protect their IT hardware.

What is Breakfix Maintenance?

Breakfix maintenance is a type of hardware maintenance that focuses on fixing hardware issues as and when they arise. Instead of performing regular maintenance on hardware, breakfix maintenance is only carried out when something goes wrong. When a piece of hardware breaks or malfunctions, a technician is called in to diagnose and fix the issue. This service is usually supported with a guaranteed response time OR with a guaranteed fix within an agreed timeframe.

Why is Breakfix Maintenance Necessary?

Breakfix maintenance is necessary for several reasons. Here are some of the main reasons why businesses need to use breakfix maintenance to protect their hardware:

- Reduced Downtime
When hardware breaks down, it can cause significant downtime for businesses. Downtime can result in lost productivity and revenue, and it can also damage a business's reputation. With breakfix maintenance, technicians can quickly diagnose and fix hardware issues, reducing the downtime and getting businesses up and running as quickly as possible.

- Cost-Effective
Breakfix maintenance is often more cost-effective than regular maintenance. Regular maintenance requires businesses to pay for regular check-ups and repairs, even if the hardware is functioning correctly. With breakfix maintenance, businesses only pay for repairs when something goes wrong. This can result in significant cost savings in the long run.

- Flexibility
Breakfix maintenance provides businesses with greater flexibility than regular maintenance. With regular maintenance, businesses need to schedule maintenance appointments in advance, which can be disruptive to business operations. With breakfix maintenance, businesses can call in technicians as and when they need them, providing greater flexibility and minimal disruption.

- Expertise
Breakfix maintenance provides businesses with access to expert technicians who can quickly diagnose and fix hardware issues. These technicians have the knowledge and experience to fix a wide range of hardware issues, ensuring that businesses receive the best possible service.


In conclusion, breakfix maintenance is an essential component of hardware maintenance for businesses. It provides businesses with a cost-effective and flexible way to maintain their hardware, reducing downtime, and protecting their investments. With breakfix maintenance, businesses can tailor their maintenance to their specific needs, prioritize their resources, and access expert technicians when they need them. By using breakfix maintenance, businesses can ensure that their hardware remains in good working order, allowing them to focus on their core business activities and achieve their goals.

For more information on eCarePlus, visit www.ecareplus.co.uk. Call us today on 0121 783 4447 or email sales@intecmicros.co.uk.


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